HydeX

HydeX Privacy Policy

HydeX Privacy Policy

Last updated: 10 Dec, 2025

HydeX ("we", "our", or "us") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use the HydeX mobile application and related services (the "Platform").

1. Information We Collect

1.1 Personal Information

We may collect personal information you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Profile details and preferences
  • Account login credentials

1.2 Usage & Technical Data

We automatically collect certain data when you use HydeX, including:

  • Device information (OS, device type)
  • App usage data and interactions
  • IP address and approximate location
  • Cookies or similar tracking technologies

1.3 Booking & Transaction Data

If you book experiences or venues through HydeX, we may collect:

  • Booking details
  • Payment-related metadata (processed by third-party providers)
  • Transaction history

2. How We Use Your Information

We use your information to:

  • Provide and operate the HydeX Platform
  • Process bookings and reservations
  • Personalize content and recommendations
  • Communicate updates, confirmations, and support messages
  • Improve app performance and user experience
  • Enforce our Terms & Conditions

3. Sharing of Information

We do not sell your personal data. We may share your information with:

  • Trusted service providers (payment processors, analytics tools)
  • Venue partners, strictly to fulfill bookings
  • Legal authorities if required by law

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage or disable cookies in your device or browser settings.

5. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Security of Your Information

We implement reasonable technical and organizational measures to protect your data, such as:

  • Encryption of sensitive information
  • Secure servers and storage
  • Restricted access to authorized personnel

No system is 100% secure; we cannot guarantee absolute security.

8. Children’s Privacy

HydeX is not intended for users under the age of 18. We do not knowingly collect data from minors.

9. Contact & Legal Information

Company Information

Legal Entity: HYDEX TRANSACTION COMPLEX - L.L.C - S.P.C.

HydeX is operated and managed under this licensed entity.

Contact Information

Email: info@hyde-x.com

For any inquiries regarding your account, bookings, or legal matters, please reach out to us here.

 

Copyright

© 2025 HYDEX TRANSACTION COMPLEX - L.L.C - S.P.C. All rights reserved.

All rights reserved. Unauthorized use, reproduction, or distribution of content from HydeX is strictly prohibited.

10. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of HydeX after changes constitutes acceptance of the updated policy.